Originally Posted by
johnaalex
Thankfully Amex will cover my loss, but I have had to pay full price for a J class ticket on Cathay which is nearly twice what I had paid for TG in F!
So if you have made a booking with Aero International I would contact the airline direct to check the status of it.
Sad news about Aero International, I have used them before and they offered great fares.
Your compensation claim from Amex should not be just for the original cost of you ticket. You had a contract with Aero (with Amex as a joint party, if this is a credit card, or covered by Amex's credit card like indemnity for charge cards). Aero folded you lost your original booking, Amex should put you back into the same position with an F ticket for the price you originally paid (i.e. make good the loss). So any additional amount should be reclaimable from Amex as should the cost of an F ticket (full F if that is all that is available now for your original travel plans).