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Thread: Rant: Agents unaware of SDC change rules
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Old Jan 16, 2009 | 8:39 pm
  #12  
saintd
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Join Date: Feb 2002
Location: seattle
Posts: 352
Originally Posted by channa
I've offered to train CO reps in award bookings. I'd be happy to add this to the curriculum.
i vote yes for this... this would be a customer service bonanza for coa.
(then what would we gripe about on ft)
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