FlyerTalk Forums - View Single Post - Replacing Lost Credit Voucher
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Old Jan 13, 2009, 11:57 pm
  #3  
Dilemma
 
Join Date: Jul 2004
Location: PHX
Programs: DL GM/SC/SkyBonus, UA (xCO), AS, AA, US, FL, Hilton Gold, Best Western Gold, Choice, Wyndham
Posts: 658
Originally Posted by dsldog400
How & who would one contact at Delta to see about replacing a lost voucher? The SkyMiles reps didn't seem to have any knowledge on the subject.

I still have all of my paperwork from the trip & the 2 unused meal vouchers, and I would think that it would be easily traceable & replaceable, except that when the new itineary was issued, somehow my SM Gold # did not get entered (miles later credited). The vouchers did not link to my SM acct. either.

Recently, I rec'd a $400 voucher & meal vouchers & a motel due to mechanical delays at ATL that cancelled a late evening connection. I got the reroute & voucher paperwork at midnight, 5 hrs in a motel, and off at 6 am in the morning. While sorting the pile of boarding passes, etc. prior to boarding, I tossed the meal vouchers & cancelled itineary in the trash, as I had no time or appetite to use them.

So when I get to SFO & go to file my trip papers, I find that I have 2 meal vouchers stuck in my ticket pack & no $DeltaDollars$. I had thrown the wrong hand of stuff in the trash at ATL.

For being someone who is almost anal about recording and filing all of my travel info, flight times, tail numbers, etc., I can't believe I did this.

Thanks in advance.
In the terms and conditions, DL specifically states that they will not replace lost/stolen eCredits, and allowing anyone (explicitly or accidentally) to view the voucher number constitutes giving that person permission to use the voucher as they are fully transferrable. DL has done everything they can to absolve themselves of almost ANY responsibility toward having to help out the original person to whom the voucher was originally issued.
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