while I understand she's the key one managing the project/product, but I also heard some people defending for her - in such a large project / such a major product introduction, in fact all the senior management and directors were very much involved in the process and so they're fully aware of the details and were supportive of such a design/direction. so, from this angle maybe it's hard to say it's just her own fault...

BTW - for the record I also completely don't like the new J product...not talking about the bigger screen / better AVOD which is good, but most other aspects about the seat otherwise I'd prefer the old seat.