Originally Posted by
Jaimito Cartero
I've never encountered such problems. 90% of my interaction with elite agents are in the reward category, though.
I'd guess that the agents are being retrained to say NO quite a bit with the merger, now, though.
Quite possibly. And whilst my original post may seem harsh I have come across a few good agents but overall my experience is tarnished with these latest few experiences.
It's a pity because I feel that what NW has worked very hard it for years is just gone now.