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Thread: Does Airlines make exceptions for the Digital Divide?
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Old Jan 12, 2009 | 1:50 pm
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ralfp
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Originally Posted by Goin-2-AA
There are still many folks on this planet...pick your subgroup...that do not have ready access to aa.com. I think of my 90 year old aunt who does not have the skills to operate her PC and lives alone. (God bless her) When she makes reservations she talks to an AA agent and is subject to the booking fee. Obviously this puts a 'tax' on the elderly in this case.
No. Unless she flies more than once per month, it's a subsidy. The savings on net access more than pays for the booking fee.
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