FlyerTalk Forums - View Single Post - Does Airlines make exceptions for the Digital Divide?
Thread: Does Airlines make exceptions for the Digital Divide?
View Single Post
Old Jan 12, 2009 | 9:45 am
  #1  
Goin-2-AA
40 Countries Visited
60 Nights
3M
20 Years on Site
 
Join Date: Apr 2003
Location: Indianapolis
Posts: 704
Does Airlines make exceptions for the Digital Divide?
There are still many folks on this planet...pick your subgroup...that do not have ready access to aa.com. I think of my 90 year old aunt who does not have the skills to operate her PC and lives alone. (God bless her) When she makes reservations she talks to an AA agent and is subject to the booking fee. Obviously this puts a 'tax' on the elderly in this case.

Are there exceptions to the process?
Goin-2-AA is offline  
Reply