Originally Posted by
Feather Man
If you don't like the customer service, Find another carrier ! I am pretty sure I will jump ship, but maybe it is easier for me because I have annual "FO" status, so I know I will always have some basic status with DL.
You might have FO status at least for now, but there is no guarantee as:
The Million Miler™ Program recognizes and rewards those customers who have flown an exceptional amount with us.
* Members who reach one million Medallion Qualification Miles are currently awarded complimentary annual Silver Medallion status. as stated on DL.com.
It may go away next week.