I got one in ATL last year -- It was night time -- And trust me there was a sort of chaos -- no car in the lot -- everyone was made to stand and then there was rush to pick the first one shows up -- besides bus service came about after 10 minute by that time Hertz had about more than 7 busses came and went -- I am going to rent it one more time tomorrow late from them -- I will see how they fare this time -- If they suck -- I am going back to Hertz. -- I admit I will get Tauruses back but atleast good service.