ereuter

I'm an SP for the first time, and have two cross-country trips planned next month.

My understanding of the upgrade process is that SPs get F seats if any are left at 48 hrs before the flight, though I can't seem to find an explanation of this on the web site. My membership package was mailed to the wrong address, and is lost.

My question here is: what is the best strategy for proactively getting upgrades if I'm NOT automatically upgraded? I've seen a lot of posts about calling (who do you call?) or getting upgrades from the TA or GA. Should I check in online or not? If so, when? Stuff like that.

Could someone summarize this in a single post?

Thanks-
Eric