FlyerTalk Forums - View Single Post - Couple sues United for overserving husband!
Old Jan 9, 2009, 12:06 am
  #119  
joejones
 
Join Date: Mar 2007
Location: TYO / WAS / NYC
Programs: American Express got a hit man lookin' for me
Posts: 4,612
Perhaps UA is different, but most big companies I know of don't handle litigation in-house, even if it's frivolous. The in-house counsel are mostly there to hire and supervise outside counsel, and also for general internal advising and policy-making. It has a lot to do with professional liability: companies like being able to sue someone else if there's a legal screw-up.

UA has probably hired a cheap Floridian litigation firm to sort this out on their behalf.
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