Originally Posted by Beach9bum

So there have been 2 recent changes this week by Marriott:

1) Eliminate the check cashing service for all
2) Elimination of the Wall Street Journal for all, including the Lounge

Have yet to see anything but "take away's' and negative changes for its best customers. Hang on as I am sure there is more to come. Those that choose to ignore the early warnings do so at your own peril.

Maybe some POSITIVE moves to INCREASE the reasons to stay with Marriott may have customers feeling like Marriott is a brand that they want to support. This post is not to rail on Marriott but to give the facts, (be it timeshares, Award point increases or the 2 posted above) and suggest that there is a better way to turn things around.