Originally Posted by
hsburden
I booked a trip to Paris for 4/1 using United Miles(business class)- they booked us on Lufthansa to land in Paris at 8:00 a.m. Got a phone call last night that Lufthansa was cancelling the flight. United rebooked us on a much later flight to Munich with a 4 hour layover and then Munich to Paris landing at 4:25 p.m. We lose an entire day in Paris. I called United 5x between last night and today and there are absolutely NO award seats (in any class) available on the dates. I really needed to be in paris before early afternoon. I called Air Canada to no avail. Anyone have any suggestions. The United people told me to call them every week to see if any seats open up.
Can anyone give me any suggestions on what to do.
Thanks.
Welcome to FlyerTalk!
When I have had schedule changes or cancellations on int'l biz award ticket in the past (albeit with NW, not UA), they were far more flexible in the reticketing. Once when my flight was badly delayed and I would have missed my connection in CDG to MRU, they booked us seats on a PrivatAir flight IAH-CDG so we could make the original connection. I would think that they wouldn't restrict you to reticketing on award inventory seats only when there was a cancellation, but I have no experience/history specific to UA.
If you don't get the answer you want, call again and speak to a different representative. It is tedious, but sometimes the best way.
If a moderator can move this to the UA forum, you may be better responses.
peace,
~Ben~