Join Date: Jul 2005
Location: Seat 2A
Programs: AA EXP LT GLD 1MM, BA GLD, NH/UA*G, Hyatt GLB, Marr Tit LT PLT, IHG Dia, HH Dia, MGM NOIR, Hertz PC
Posts: 10,595
A current evaluation of the Wynn Las Vegas
ere are a few comments for your consideration:
Check-In went smooth, 10 minutes wait and recieved my preferred strip view without any problem, arrival Saturday.
Staff is very friendly and helpful. Porter Service, Concierge, Bar/Restaurant & Casino Staff are very recommendable.
Rooms are greatly equipped and in great condition. Turndown service was done perfectly every day. Hallways are very clean. The Bathroom has seperate shower & bathtub as well a tv screen.
The casino has a classy but casual atmosphere. On the weekend it's a more high class audience than on weekdays where many business travellers stay there (which is actually the situation for the whole hotel as well). I had no luck in the casino but what does this mean anyways...
As mentioned above I tried various restaurants that belong to the Wynn. The Okada was no doubt the best. Even though it was very chilly in there the food was the best Japanese I had in a long time.
The Terrace Point Cafe (which provides free Wireless Internet) was good for breakfast, the luch-dinner I had one day with a burger was barely edible (I ordered medium but it nearly walked off my plate), also there was a steak which was salty as hell. Pretty dead place on a late Sunday afternoon. The Sports Bar was busy though.
In room dining prices are very reasonable for a 5 Star Resort. Hopefully the food does not come from Terrace Point ! The Minibar is way too sensitive and even charges you if you place the item back within the 60 second grace period. I took a Fiji Water 1L for 8$ and Potato Chips, Medium Bag for 8$. The amount was corrected on check-in.
The in house show "Le Reve" is often sold out and I recommend to reserve in advance of your stay if you plan to attend the show. Personally I ended up seeing the Blue Man Group next door at the Venetian/Palazzo which was great and funny.
Lot's of shopping opportunities on the "Esplanade" with big names of the fashion and jewelry industry. There are many sales right now though that obviously varies & depends on the time of the year.
The Business Center offers free printout of boarding passes for your flight. Internet has a minimum charge of 15$ for half an hour otherwise in there. Wireless Internet is available in your room for 14$ per 24h or as mentioned at the Terrace Point Cafe for free (or respectively you can sit on the bench in front of the cafe for a quick email check).
As I heard from others the Wynn is pretty diliquent about correct check-out time and charges so I decided to complete the check-out process in person. Which seemed to be a mistake as it took me 40 minutes waiting in a line of just 10 people. That is not a good performance for a 5* hotel and a real turn-off at the end of a fabulous stay ! Everything with the people in front seemed to be an issue and the FD lady had to go in the back office every 5 minutes. Seems she was new... nothing wrong with that but then have the FD manager assist her and make life easier for all of us. People got pretty annoyed and started raising their voice. Can't blame them as a 40 minute check-out is not very convenient when you have a flight to catch. I just mentioned the issue with the minibar and it was corrected. So far except for the wait I have no complaints.
After that it was time to go back to the airport. It is my understanding that you are far better off taking Paradise Rd / Sands Av to/from the Wynn instead of the Freeway that some taxi drivers like to take to conveniently "extend" your trip. Saves you about half the price plus I personally dont like the Freeway and neither the drive over the strip with all the traffic.
The flights were on AA inbound (EXP upgrade to F cleared) and outbound on UA which operates as of now only a 1 class plane (TED) to LAX. Both AA/UA do not operate a lounge at LAS but there is the CO Presidents Club available for a fee or club members if desired. The AA & UA service was surprisingly good and they confirmed me right away on an earlier flight as 1K benefit.
It was a great weekend with a perfect programm. I as always did my homework before staying in an unknown hotel to be proactive against possible issues. So far I can not understand the negative comments that the Wynn recieves on Tripadvisor. For a 5* Las Vegas resort it completely does the trick. It was mentioned on there that food and extras are very expensive which I absolutely can not second after comparing to hotels in this category. You can simply not expect to stay at the Wynn but pay the Bally's price !
Hope it helps some of you !
Cheers,
S