FlyerTalk Forums - View Single Post - another devaluation: e-certificate applicability next to zero
Old Jan 6, 2009 | 5:12 pm
  #8  
travelcomments
 
Join Date: Feb 2007
Programs: Plenty
Posts: 227
clarified the elite choice issue in the text intro.

but no matter - this is misleading and unworkable online. .bomb does not allow to search for fare buckets. there's, for example, econ (lowest and refundable). fare buckets are even not displayed when pricing out a tix. how is one supposed to know the fare class?

in this case the one eligible tix prices out at a mere $ 10 than the non-eligible tix (i.e. the difference between w and whatever else is not eligible is really minor - but the non-eligible flights cannot be forced into a w bucket online). moving to refundable econ (again, not sure which fare bucket) raises the price by more than 80%.

ah, and the certificate can only be used on .bomb so calling the 1k desk does not work.

mahasamatman - it's easy to lecture on t&c but please tell me again how this works from a customer standpoint.
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