Originally Posted by
mikew99
The problem is, the only thing these big companies understand is money. They don't respect personal rights, or common sense, ethics, or morals, or anything else. Unless you cost them money, they simply won't change their behavior.
It's pretty clear that the amount is punitive, not compensatory. I only hope that it's high enough for JetBlue not to even think about doing this again.
As much as I like jetBlue this isn't enough. The person should have been awarded at least 10x what was awarded plus legal and court costs.