Originally Posted by
DawgmanOH
* I can definitely understand UA doesn't just have spares lying about but would be great if we could have gotten off the plane that was having the issues and at least make other arrangements if needed.
Problem with that is... they really don't know if the plane will be fixed in a few minutes, an hour, a day etc. Imaging taking everyone off the plane, then having the issue fixed within a few minutes.... you just delayed the flight another 20-50 minutes so people could walk around the terminal (let alone people who go to get a bite to eat and come back to a empty gate
).