Originally Posted by
CO Insider
Hi notabob, our 24-hour refund option for tickets purchased directly from Continental is still in place, however, we're experiencing a temporary outage with refunds and reisses for all tickets issued Jan 1, 2009 or later. The correction to this issue should be loaded within the next 48 hours. In the mean time, please contact our electronic support desk at 800.300.1547, and we'll be able to process your refund manually.
Scott,
On a different note... any idea when the refund desk will get around to processing something that was done back in December on the 11th?
Been a little longer then 10 business days
