FlyerTalk Forums - View Single Post - Do cancelled Chase cards still showup in your online account?
Old Jan 5, 2009 | 12:49 pm
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sdsearch
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Originally Posted by veggie_lover
I notice canceled chase cards show no indication of being canceled in my online account views. Citicards has a message in red saying the card has been closed. Is it just me, or do others have the same problem? I wish they would fix that since now you can't be sure the card was indeed canceled when you called.
It's easy to tell when the card is cancelled, just no as easy as having it in red: The available credit goes to $0 or close to it (ignore the credit limit, although in my case it was consolidated and went to $0 also, it might not in all cases). This approach works at all card companies in my experience (for example, AMEX also has problems giving "cancelled" wording on the main page consistently, but seeing you have $0 creidt available works there too).
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