Originally Posted by
MikeMpls
Yes, they did. By earning their status, they have earned the upgrades in accordance with the terms & conditions of the FF program. It is the airline's responsibility to allocate those upgrades as stipulated. It is not the gate agents' prerogative to give them away to anyone else.
Very well stated. As was stated earlier, it is entirely inappropriate for GAs to make up their own rules as they go. Delta has a stated upgrade policy which should be followed. DL is of course free to change its policy, but until it does, I expect it to be followed. As far as some of the side discussion goes, I don't think there is a person on this board that does not appreciate the job that our armed forces does. That is simply not the issue here, and any attempt to make it one is a red herring. The same goes for the discussion about whether it is or is not okay to drink in uniform. That, too, is not the main issue here. FWIW, I could care less if someone is drinking while in uniform. But then again, whether or not I care about that is also not the issue.