This is a good thread. The point is gate agents should follow policy and clear the upgrade list prior to offering any upgrades to non-medallions. If somebody wants to offer up their seat to a soldier, more power to them. Nevertheless, that should be a personal choice. I think people have paid enough money to Delta to earn that right. A little consistency would be nice at Delta. I hope somebody there is reading this thread, and gets the idea that a memo might me in order to their applicable staff. For what it's worth. I always hate traveling in those delta stations which don't have the Delta Tv's. You have no way of cross checking the GA's to make sure they are being honest.