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Thread: Wow..... 17 minutes and holding to speak to AS
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Old Jan 3, 2009 | 1:42 pm
  #5  
ANC
 
Join Date: Jan 2008
Programs: AS MVPG, CO, NW(now DL), Flying Blue
Posts: 6,554
Originally Posted by david4455
It is a shame that AS, trying to move towards more internet dependancy, has not created a way in which we can acknowledge schedule changes without calling in. I can't even view the old reservation until I call.
Well Im in 100% agreement. I had to call just to find out a flight was changed from 1230AM to 1245AM What irks me more though is the occasional reservation for whatever unknown reason doesnt give me the change reservation link online and I have to call
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