Wow..... 17 minutes and holding to speak to AS
I haven't called AS in a long time so maybe this is the norm these days........
I have no status and when I went to check an upcoming reservation it was not available due to a schedule change. I have to call AS on a regular line and I have been on hold for ... well now 20 minutes ( slow typer). If I didn't have to call AS I would have hung up long ago and taken my business elsewhere.