Help with redemption - flights to SA
Hi
I am trying to use miles to travel to SA and back in March this year. Spent ages on ANA and came up with 2 outbound seats on 12th March from Frankfurt in Business Class (MAN to FRA to CPT) and 2 return seats on 30th March from JNB to FRA to MAN (First Class).
Phoned ICC. Nice lady told me it was showing as a wait list for outbound - I asked her to check which sector and she said both. Would that be correct if ANA was showing 2 seats available? I don't mind buying the MAN to FRA leg as all cash if I need to. Also, I don't really understand what "wait listed" means - when I asked, lady in ICC told me it means that I should ring again in a week to see if there have been any cancellations or more seats released. Not sure if this means that my name is down as waiting for a seat, or whether it is just a free for all and matter of timing?
Finally, she said she had F seats from JNB - ZUR - MAN with Swiss on the return leg. This is fine (although First seats were showing as available on LH via ANA tool) but obv. I can't book them in case the outbound seats don't become free.
Now I have a headache - 3 hours of messing around on the web and I'm still not booked, LOL! Apologies for the combination of abbreviations and full text in my post but I'm not that familiar with the jargon!
Anyway - my question is: Do I phone back tomorrow and challenge on outbound availability, or do I wait a week to see if anything has changed?
Experienced user help would be appreciated. I have read somewhere that ANA is generally very reliable but wanted to check...