<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by kyrie:
I've used priceline with mostly lots of good experiences. The one problem I had was in Flagstaff AZ at the Holiday Inn. They put me in a single, smoking room. Even though PL says you will get NS, queen bed, it is really up to the hotel in the end. I would have moved and eaten the cost if they hadn't moved me first thing in the morning when a room opened up. It was really gross. I booked the room really early and called to confirm my late check in so I wasn't the last one to get a room... just the only one paying below the regular price... which they made a point of mentioning several times.</font>
You need to report this to Priceline. They should either prevent the hotel from working with them in the future, or make them give you the kind of room you paid for. I would demand a refund in this case.