FlyerTalk Forums - View Single Post - How Long will you Wait for a Meal before Complaining ?
Old Jan 2, 2009 | 7:04 am
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kipper
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Originally Posted by dlflyer2
To add to this thread, how long will you wait to be acknowledged whether seated by host/hostess or self seated?

For me, I start getting antsy after about 10 minutes. My feeling being that it takes only a second to acknowledge someone's presence and /or deliver a glass of water(water dependent on local customs). Much more than 10 minutes for acknowledgment means that the experience will generally go down hill from there.
Ten minutes is my max there. If it's been more than 10 minutes, I'll get up and ask the hostess if we can be reseated, where a server will actually notice us. That usually generates a visit from the manager with an apology, and very good service from that point.
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