FlyerTalk Forums - View Single Post - Airline Status Match Master Thread: 2009 - 2011
Old Jan 2, 2009 | 12:13 am
  #173  
uavking
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Join Date: Feb 2006
Location: MSN/HOU
Programs: DL Silver (0.239 MM), DL SkyClub Life, IHG Plat, Hilton Gold
Posts: 1,107
Originally Posted by skywalkerLAX
I sent everything in and got the following reply:

"Servicio al Cliente LANPASS informa que hemos cambiado nuestro mail. Favor reenviar su requerimiento a la direccion de correo: [email protected]

Nuestro horario de atención es de Lunes a Viernes de 08:30 a 17:30 horas."

Does that mean they have a new email address ?
Yeah, it appears that this is the new address. I sent a request (AA Plat to LAN Premium Silver) to this e-mail and got an automated reply stating that they received my e-mail and will respond to it as quickly as possible during business hours.
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