Originally Posted by
Quebec5
Just Imagine
When passing through either of the the CCR checkpoints and receiving the OK to proceed into the CCR - the following occurs
"Welcome to the CCR have you visited us before? - would you like a guided tour?" -- if not
"Allow me to page a waiter/es to show you to your choice of seat"
Waiter/es arrives
"Allow me to follow you to your choice of seat where I can take your first order"
Arrival at chosen seats
"We have a complete range of drinks available to you with todays Premium champagnes being X,Y and Z - may I take your order?"
"Thankyou - and may I ask if you will be dining with us in the Dining Room or at your chosen seats here so that I may provide menus and arrange your table?"
Menues, first drinks and premuim nibbles arrive
"Your table is available whenever you wish to dine in the dining room - further drinks are available at your request -- To ensure I can provide a rapid service please have this pager, if you require further drinks or any other assistance please simply press the button and I will be with you in less than 5 minutes, I guarantee"
Was there a few days before Xmas, and had some decent service when the dining room opened at 7.
As a teacher of ESL to adults, I notice how people use English inappropriately when I decide to tune in (do prefer to leave the job at the office most days tho!). The highlighted bits above are refined usage, and quirky in their grammar and construction for most ESL users.
I don't know about how BA recruits staff for the CCR, or provides any training, including use of language appropriate to the setting, but I've grown accustomed to being asked, even at some very good restaurants, "What do you want?" instead of "What would you like?"
Perhaps there's a job at BA for me?? :P (Any insiders listening? Have experience / qualification, will take TPs, miles, free u/g's etc.!
)