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Thread: Concorde Room - Nice toilet roll, shame about the service
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Old Jan 1, 2009 | 8:22 am
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Irish lad
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I was there in December for the first time and was also not that impressed. We did not eat, but I find it annoying that in order to get a drink we had to a) go to the bar and b) queue to place an order. That is not really first class service.

How come Virgin can get it right with their Clubhouse and Cathay with the Wing/Pier (with Peninsula hotel staff)? You sit down and the staff are right over to take your order. The CCR looks fantastic (in a trendy designer way) but it seemed style over substance to me. Maybe we should pass our feedback onto YouFirst?
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