FlyerTalk Forums - View Single Post - I missed my flight, what now?
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Old Dec 31, 2008 | 12:21 pm
  #10  
SWABrian
In Memoriam - Company Representative - Southwest Airlines
 
Join Date: Jan 2007
Location: Dallas, TX
Programs: Southwest spokesperson
Posts: 1,201
Hey, I'm back for one day only, back for good on the fifth. My ears were ringing. Victor may have more info than I, but I have seen that language in the FAQ. I had a big long explanation for this, but I'm not sure it is completely accurate. I think it all boils down to this. Once a flight departs, that segment can't be cancelled. If you are shown checked in, the block on those funds has to be overridden manually.
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