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Thread: Turned away from DL flight at Check-in— IDB??
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Old Dec 29, 2008 | 6:16 pm
  #19  
troyintn
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Originally Posted by Global_Hi_Flyer
IME, sending a complaint by snail-mail to DOT with a copy to Delta will get their attention. It's MUCH harder for them to ignore....
I have had something similar happen to me with Delta. The DOT and Delta said since I was not checked in it is not an IDB. They rescheduled me onto a later flight when I checked in. Not a huge deal 1 hour, but what is the point of a confirmed reservation?
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