It's nice to hear that they've made some changes. I fly CO, but when it comes to clubs, I think NW beat them hands down. As mentioned, the PCs could use those coffee/cocoa machines. And I wish they'd have an automatic soda dispenser, like NW does. That way, when I come in at 5:30 am, I don't have to hunt someone down to get me a Diet Coke. NW also has those little fridges, the ones that hold all the cans of juice, tonic water, etc.

I flew through FLL a few weeks ago and was dismayed to learn that the only snack I really like (the soft cheese that comes in wax with a red wrapper- is it Babel?) is now gone. The bartender said that CO made them stop carrying it because they had to stay in line with the other PCs! If they really need to keep all the PCs offering the EXACT same things, instead of taking away a favorite treat, why couldn't they supply all the rest of the PCs with the cheese? Those other cheese pieces are too heavy for me, and I loved the Babel, or whatever it was called.

I AM happy about Walker's shortbread cookies- I lived on them last Spring in the UK. I look forward to seeing these changed when I fly to LAS on the 4th. I didn't see any in FLL or IAH a few weeks back, so I hope EWR will have them!

Also, not that I mind tipping the bartender, I do mind tipping EVERY time I go up to get a refill of soda. With a long layover like I had a few weeks ago, I would've gone broke if I'd had to tip every time. Still, I got a few curious glances when I didn't tip on the 3rd trip. We pay for the club, and its perks, so why do I give them a buck each time I get a tiny glass of Diet Coke? I'd do better bringing it in, but that's against the rules.

I love CO, have been a Plat for years and a PC member for the past 6. I enjoy their services and am not trying to malign them in any way. I simply wonder why our PCs seem lacking compared to others. At the very least, they could give us the coffee machines!