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Old Dec 25, 2008 | 5:58 pm
  #11  
craz
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Join Date: Nov 1999
Posts: 24,150
Originally Posted by SuperG1955

Boarding started early for a full flight. We arrived at the gate at 3:25 and the GA's were calling rows in the low 20's. We boarded, took our seats and I noticed that the cockpit was empty - no Captain and no FO. The FA's did a beverage service. At 4:00 PM the FO boarded, introduced himself to the FA's up front, stowed his gear, and settled in to the right seat where he began getting organized. About 5 minutes later, a 4 Striper walked up to the cockpit with no luggage and no Jepp case and began conversing with the FO in the right seat. He entered the cockpit and did not take a seat as he continued to talk to the FO. Shortly after that (and past our scheduled departure time) a GA walked up to cockpit and began conversing with FA's and the Pilot and FO in the cockpit. The GA left the plane and an FA then made an announcement that the Pilot was delayed due to mandatory crew rest. The scheduled Pilot and FO had gotten in late from SEA and weren't legal yet. I then observed the Pilot who had come up to the cockpit get on his CO cellphone. When he completed the call, he returned to the rear of the plane and then reappeared with his luggage and Jepp case. He entered the cockpit again, stowed his gear and settled in to the left seat. There was a brief conversation between him and the FO and then he made an announcement that the assigned FO would not have the legally required crew rest and that he, a qualified 753 Captain who was commuting to EWR to start a run, would fly as FO up to EWR. He further stated that the Captain would not be 'legal' until 5:29 PM (over an hour from the present time) and that they would do everything they could to make up time. The Pilot arrived on board at 5:20, to a round of applause, and we closed the door at 5:40 which was 1:35 late. We arrived late and a number of people missed their connections.



I feel that the CO GA's, FA's, and cockpit crew were great and that the actions taken by the deadheading Captain alleviated what could have turned into an even bigger problem for crewing the flight. There were obviously no qualified Reserve Crew at IAH to fill in (as there would be for a sudden illness or similar emergency). There was honest passenger communication and the promises that were made regarding time were kept. While no one was happy with the situation, at least we know what was occurring.


IMO, THESE ISSUES REFLECT A MAJOR FAILURE OF MANAGEMENT TO DEAL WITH REALITY.
Had this occured at a Big 3 Auto Plant the shop steward would have Closed the place down.

Kudos to that off-duty Capt. I hope mgmt appreciates things like this. At a couple of other Carriers that Flight would have stayed where it was along with its passengers

Last edited by craz; Dec 25, 2008 at 6:04 pm
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