FlyerTalk Forums - View Single Post - Have you ever received unsolicited "Customer Care Compensation" ??
Thread: Have you ever received unsolicited "Customer Care Compensation" ??
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Old Dec 22, 2008 | 5:42 pm
  #11  
flying for gold elite
All eyes on you!
15 Years on Site
 
Join Date: Jul 2007
Location: DCA
Programs: UA 1MM Gold, Hhonors Gold, Bonvoy Gold, IHG Platinum
Posts: 553
My mom went ewr-las on Friday and it took about 5 hours to wait and get deiced. Her plane then had to make a fuel stop in DEN at about 4:30 am. Her overall time of sitting on the plane was around 13 hours. She called the WE "CARE" line and they said absolutely no compensation for her troubles. My mom is a plat, so if they were going to give anyone something it would have been her.

Should I PM Scott on this issue?
Last edited by flying for gold elite; Dec 22, 2008 at 7:03 pm
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