Originally Posted by
ZbadhabitZ
As far as I know, the concierge simply connects you to the Circles office in Canada. As for customer service, which I haven't called lately, I'd be curious to know if it had been outsourced to a different country. Or if this has always been the case?
ah right, didnt know it was another company that does the concierge. Well im none to happy with them atm anyway, they just wrecked my birthday by screwing up the reservations....twice....
but every other time ive called cust service its been a friendly american person, i think with Texan accent....though if i start getting support in India...il be mad.