FlyerTalk Forums - View Single Post - Platinum card service now routes to India?
Old Dec 20, 2008 | 8:34 pm
  #5  
sbm12
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Originally Posted by ZbadhabitZ
As far as I know, the concierge simply connects you to the Circles office in Canada. As for customer service, which I haven't called lately, I'd be curious to know if it had been outsourced to a different country. Or if this has always been the case?
I thought Circles was in Boston. Either way, customer service is a different beast. Last time I called it was US-based, but it definitely has been a while.
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