Originally Posted by
ZbadhabitZ
As far as I know, the concierge simply connects you to the Circles office in Canada. As for customer service, which I haven't called lately, I'd be curious to know if it had been outsourced to a different country. Or if this has always been the case?
I thought Circles was in Boston. Either way, customer service is a different beast. Last time I called it was US-based, but it definitely has been a while.