FlyerTalk Forums - View Single Post - Platinum card service now routes to India?
Old Dec 20, 2008 | 4:54 pm
  #3  
ZbadhabitZ
 
Join Date: May 2007
Location: Los Angeles, CA
Programs: Amex Platinum, Starwood Gold, VX elevate
Posts: 324
As far as I know, the concierge simply connects you to the Circles office in Canada. As for customer service, which I haven't called lately, I'd be curious to know if it had been outsourced to a different country. Or if this has always been the case?
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