How do you cancel a refundable ticket?
I want to cancel a ticket I bought on delta.com that is refundable (Y fare). I don't see any link on the reservation to cancel it. I did find a page to request a refund where you input the ticket number, so I did that. But there was no indication from that page saying that the associated reservation would be cancelled, and it still shows up under my active reservations?
So have I in effect requested to cancel it and refund it, or do I need to cancel it some other way first and then request the refund?