Originally Posted by
christep
I'm not sure about the new business class, but I and several others were paid a significant amount of money (several thousand HK$) to spend a day at Cathay City testing an early prototype of the new First. I gave a large amount of very detailed feedback. Not one iota of it was reflected in the final product.
At the end of the day, airline executives will do and implement what they think is right not what is the customers like and desire.
I think these feed back sessions are always waste of time. However, in your case it was not waste of money