Originally Posted by CarNut

OMG! Finally someone else who shares my opinion of the Opus! All of my colleagues LOVE The Opus and despite being "forced" to stay there four times, I REALLY don't get it. The last time I stayed there, I complained about being put in a smoking room with ashtrays. The completely straight-faced response from the front desk was that all of their rooms are non-smoking but that they allow people to smoke in the room that I was in because of the [tiny] balcony. I declined to continue the completely illogical discussion.

For my money, its the Wall Centre 2x - 3x a month. Given the price and the location, I can deal with the indifferent service. Granted, it does help knowing which rooms to accept and which rooms to decline, though I've never been refused a room switch even after check in.