Originally Posted by Centurion

wow your a "good" lawyer...Do you believe everything your told? I was told it was for a stay that was booked with points. How would I know without pulling paper records if I can find them? I pay and use awards for different programs. You may know your starwood points because you track them. I do not track them. I earn points in many programs and do not check unless I am thinking of using them. I am one of those people who have lost 100s of thousand likely millions/ points do to inactivity on some acounts because I switch carrier/hotels.. I sure that is a sin on flyertalk. Fact is plain and simple you do not deduct points in someones account six months later without a contacting customer first.