FlyerTalk Forums - View Single Post - AlClub ... Worst program ever in MANKIND HISTORY....
Old Dec 15, 2008 | 9:35 am
  #6  
Anglo Large Clawed Otter
FlyerTalk Evangelist
 
Join Date: Feb 2006
Location: A festering pit; a pustule of a fistula set athwart the miasmic swamps of the armpit of the Gulf of Mexico - a Godforsaken wart upon a dark crevasse of the World. (IAH)
Programs: UA Lifetime Gold, BA Silver, Marriott Lifetime Plat, Hilton Gold, Accor Gold
Posts: 31,403
Their customer service by phone couldn't be more horrendous if it tried. They make UA's ICC look stellar. It has been a nightmare trying to get missing-stay credits posted. I have multiple fax confirmations (and have sent multiple emails) showing that they have received my missing points requests over the course of the past month. Each time I call to inquire, I am informed that they never received anything.
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