Originally Posted by
whitearrow
Copy of my email to AS, about AS 259, PVR to LAX on 12/12.
I am writing to compliment a flight attendant named Tanna. For reasons unknown, PVR was confiscating liquids immediately before boarding, even those purchased post-security. I take medication that leaves my mouth and throat incredibly dry, which is a special concern in dry airplane air. I was distressed when I boarded, and Tanna brought me water before takeoff, and said she'd help me as much as possible during the flight. I thanked her, but was still fairly upset -- I know it seems trivial, but even 15 minutes with no liquids available is pretty taxing for me. She came back a few minutes later and offered me the bottle she had brought with her from the hotel. This was truly going above and beyond and I wanted Alaska to know about it. Please extend my thanks once again.
That's awfully nice of her to do and I know you appreciated it. If you have time, take a minute and send a note of appreciation to Alaska - they always like to hear from the customers and the employees appreciate knowing that they make a difference.
The reason that they confiscate liquids at the boarding door is because security in PVR does not have a ban on liquids coming through like we do in the U.S.A.. The TSA does not allow liquids on board the airplanes coming into the U.S.A. that were purchased outside of security. Because the agents would have know way of knowing where the liquids came from they are required to confiscate any liquids prior to boarding.