FlyerTalk Forums - View Single Post - Rebooking policy on service cancellation on redemptions?
Old Dec 12, 2008 | 3:24 am
  #2  
mad_rich
All eyes on you!
20 Years on Site
 
Join Date: Mar 2004
Location: Newcastle, UK
Programs: BA Silver, IHG Gold, Hilton Gold, Hertz 5*, Avis Preferred Plus, Amex Plat
Posts: 2,081
I'm not sure that there is an official policy (perhaps someone can correct me on this) but redemptions should be treated just like any other booking in this situation. If you approach them with a reasonable request, there should be no problem getting on your preferred service.

What are the timings of the flights concerned?
mad_rich is offline