Originally Posted by
lostluggage08
Caphis and fly4living you two are the only ones in your company who provided us with any real help since last Tuesday!
Actually while thanks but, we only contacted the people who helped you. There was a lot of behind the scene action you never saw or heard in an attempt to track your bag.
JetBlue, while they are unable to tell exactally where your bag went missing, is simply following the policy in place for any replacement. As always, B6 is going on your word, as they do when a bag is reported missing.
If all airlines paid what the customer claims was in a bag, no-one would be able to afford to fly, the fees would be to high.
I'm sorry your angry. I hope you have better luck on future flights, whomever they may be with.