Originally Posted by
jul89
I don't understand something : why are there so many pax complaining all the time about EK's onboard service ? Is it so "miss or hit" ? Or is it mostly good with some flaws from time to time ?
It's mainly good. I've not had a bad experience yet, and I've been flying with Emirates since 2001. Sometimes the service can be a bit slow, and some of the crew are not as friendly as others, but generally they're pretty good. I think a lot depends on the nationality of the crew. I recently had a flight that had a few Irish girls serving the J cabin. They were great - but some may have found them over friendly.
The main complaints about EK seem to be about the ground experience rather than 'in the air' experience.
Cheers,
Rick