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Old Dec 9, 2008 | 10:52 am
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Eastbay1K
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Originally Posted by ssullivan
It would be really nice if Starwood could do this with all hotels automatically. Marriott has an opt-in for an e-mail folio available to Marriott Rewards members. Hilton has a system where a folio is available in PDF form under your Hilton HHonors account on their website after the stay for 12-18 months.

I think a lot of business travelers would really appreciate Starwood doing something similar for SPG members, as it really helps with doing expense reports and provides a nice backup if the original folio is lost — or if charges are posted after the printed folio provided under the door on the last morning, or at check-out, was printed.
^^^ This way, you can also see where the occasional bogus extra charge is from, such as the minibar you never used, or the robe you never took (as opposed to just seeing an extra credit card charge from a hotel w/no additional bill).
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