<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by swflaboy:
Only thing they neglected to tell me is that they have NO SERVICE in SRQ so when I set up my phone it connected to T-Mobile. After a long phone call to customer service and a talk with a supervisor I was assured that they had an agreement with T-Mobile and I would not be charged roaming rates. WRONG. The entire 53mins I used the phone were charged at $.69/min plus additional long distance charges. When I called back I was informed that if I had purchased the phone by calling their 800 number I would have been warned about their lack coverage in SRQ but nothing was mentioned when you did the transaction online.
They were very good at reversing all the charges and they have a nice 30-day money back guarantee. Still it was a hassle and now I am once again looking for the right cellular provider.
If it wasn't for all the dropped calls and Sprint's overpriced phones I'd go back in a heartbeat.
Eric</font>
Why are you still looking for the right provider? Why not go with T-Mobile since they seem to have coverage where you need it? I've used them for ~2 years with out problems.