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Thread: Changed award miles - required miles double??
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Old Dec 7, 2008 | 7:00 pm
  #13  
COpltASgldPHX
 
Join Date: Nov 2006
Location: Phoenix, AZ
Programs: CO OnePass Platinum AS MVP HHonors Diamond SPG Gold
Posts: 2,417
Originally Posted by Seattlenerd
There has very likely been some kind of software glitch for booking award travel online since at least the start of the change on November 19.

Even though the online award calendar showed the date and it could be selected, it reported back there were NO award seats of any kind -- saver, choice, full flex -- in any cabin on that date.

When I called AS, they showed the seats available and were able to book them.
Just out of curiosity, did they waive the telephone booking fee since the web booking engine was fakakta?
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