***Very Important*** If you have problems with your bonus miles from AT&T it is best to go to the ATT.com website and access the corresponding offer then contact the phone number provided. Otherwise your request may be further delayed by contacting the wrong person or department. It's best to contact the phone number provided on the website or mail piece you may have received. This way you won't get the run around and spend too much time on the phone speaking to representatives who are not able to help you with an issue they do not specialize in.